Refund/Cancellation Policy

 

Return and Refund Policy


Thanks for shopping at shannons.com. If you are not entirely satisfied with your purchase, we're here to help. 

All returns/refunds must be approved by Shannon’s in advance.
Please contact us: info@shannons.com or (203) 877-1711

Returns 
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 

Refunds 
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

Shipping 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact Us 
If you have any questions on how to return your item to us, contact us.

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Shannon's Fine Art Auctioneers
49 Research Drive

Milford, CT 06460

 

 

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